FAQ

S

 How do I place an order?

Check out our shop page here to place an order for your very own Saddle Sling. Or visit us on Etsy by clicking here. 

 

But won't it just fall off?

We have tested our saddle slings in various cars, trucks and SUVs and in a variety of conditions and have not had a saddle fall off! Don't believe us? Check out our video & reviews.

 
Payment and Shipping

Once we receive your order and payment through our website, we will work on hand making your Saddle Sling and will contact you when we ship it with your tracking number. We strive to ship within 2 days of receiving your order. Shipping is $8 for the continental US - all other shipping is calculated via the standard USPS rate for priority mail. 

 

What is the difference between the Lite & XL models?

The main difference between our two models, is the length of the sling itself. The Lite model is 20 Inches end to end while the XL model is 24 inches. We originally created the Saddle Sling for use with english type saddles but soon found that there was a demand in the western world where bigger and heavier saddles require longer Slings so the XL model was born.  

 
Can I customize my Saddle Sling's colors? 

We are working on sourcing different colored parts to allow you to customize your Saddle Sling in the future, however, we cannot currently offer customization. 

 

Who makes The Saddle Sling?

Each Saddle Sling is handmade by Alyssa & Marshall Schafer in their Pennsylvania workshop. To learn more about them, click here. 

 
How do I Install my Saddle Sling?

We have step by step instructions on how to install your new Saddle Sling here. 

 

Warranty & Returns

We offer a full 6 month warranty on all of our Saddle Slings. As each Saddle Sling is handmade, we pride ourselves in our product and want to make sure you can use your Saddle Sling for years to come. If for whatever reason you are not happy with your Saddle Sling, simply return it to us within the 6 month window and we will refund you the purchase price.